FAQ's
We’ve answered some of the most common questions we get, from timelines to tools to how this whole thing works. Prefer the human touch? We’re just a phone call away. Because sometimes, you need more than an answer, you need a conversation.
We believe in purposeful pricing. Most projects are fixed-fee, with tailored deliverables designed for your needs. Strategy is always included, because without it, design and web work don’t perform. Smaller projects start from $10K+ with full transformations ranging $20K–$50K.
We’re not your “service providers”, we’re your strategic partners. While others hand over assets, we bring senior-level strategy, brand clarity into every project. You work directly with us (Kim & Maranda), no juniors, no handoffs.
Because hourly billing kills creativity. Watching the clock stifles collaboration and ideas. Fixed-fee projects allow us to focus on solving your business challenges, not padding timesheets.
Most branding projects run 4–6 weeks, websites 12–16 weeks depending on complexity. Strategy sessions can be standalone or the first step in a larger engagement. Timelines are always mapped out clearly before we begin.
High-touch, no-fluff, sleeves rolled up. We ask sharper questions, dig deeper, and tell you what others gloss over. It’s not always comfortable, but it’s always transformative. Clients describe us as invested, transparent, and relentless in helping them grow.
If you want a clearer picture of how we actually work, we unpack it in Demystifying Design Agencies
Brand strategy sharpens how you show up to the market. Business consulting digs into pricing, offers, operations, and growth pathways. We do both, because they’re inseparable if you want results.
It’s not a surface-level workshop. We map out positioning, pricing, messaging, offers, and bottlenecks. You’ll leave with clarity, a roadmap, and recommendations across brand, web, and business operations.
Founders, CEOs, and teams who need perspective. Startups looking to launch with clarity. Established businesses ready to scale, pivot, or regain focus. If you’re asking “what’s next?” then strategy is for you.
Because a rebrand won’t fix a broken business model. And a flashy website won’t make up for weak messaging. Strategy makes sure you’re building the right thing, not just a pretty thing.
Logo design, typography, colour palettes, tone of voice, messaging, visual identity systems, collateral, packaging, and brand guidelines. More than a look, it’s a system.
Absolutely. If your logo still serves you, we can build an identity system around it. If it’s holding you back, we’ll recommend a refresh.
Yes. From packaging to signage to menus, we ensure every physical detail aligns with your brand and tells the right story.
Because brand is sales. A strong brand earns trust, commands higher prices, and reduces friction in the buying journey. Premium branding isn’t a cost, it’s an asset.
It’s a modern tech-stack site that separates the content management system (CMS) from the front end. The result: faster load times, more flexibility, and future-proof scalability.
Because AI tools (ChatGPT, Gemini, Perplexity) don’t “browse” your site, they read structured signals. Schema, headings, and clean architecture make sure you’re understood, cited, and recommended.
Yes. We often migrate sites from WordPress, Squarespace, or Wix into a faster, AI-structured system without losing content or SEO value.
Regular sites sit still. Intelligent sites adapt. They’re structured for AI discoverability, personalised for users, and automated to optimise SEO performance in the background.
From smart enquiry routing to CRM integrations, automated SEO updates, and dynamic content triggers. We design workflows that save you hours every week.
By keeping it human. We personalise based on intent and behaviour (like showing different CTAs for a returning visitor, not invasive tracking.
No. We build lean, integrated systems tailored to your business size. It’s about smarter, not bigger.
Not at all. Some of the best results come from nimble businesses who can move fast. AI-driven personalisation and automation levels the playing field.